Here are some questions that we are frequently asked, and the answers to them.  If you have additional questions, please feel free to give us a call at 916-691-4000.

1.  What are the Hospital hours?
     Our hospital is open Monday-Thursday from 7:30AM-6:00PM, and
     Friday from 7:30AM- 5:00PM.
     The clinic is closed for appointments on Saturday and Sunday.


2.  Do I need to have an appointment?
     Yes, patients are seen by appointment, and we do have drop off exams.
     Please call 691-4000 and discuss your cat's needs with a customer care
     representative.


3.  What forms of payment do you accept?
     Cash, Check, Mastercard, Visa, Discover, American Express, and Care Credit.


4.  Can I make payments?
     Payment is required at the time of service, with CareCredit offering convenient
     payment plans.


5.  At what age can I have my cat spayed or neutered?
     +Spaying or neutering can be done at approximately 4-5 months of age.
     +Your cat is given an exam prior to surgery to help determine whether he/she is
     healthy enough to undergo the surgical procedure.
     +Current vaccinations are required at the time of surgery.
     +Also, a pre-anesthetic blood screen is recommended prior to undergoing
     anesthesia and surgery.
     +Please call 691-4000 to schedule.


6.  What is the pre-anesthetic blood screening?
     This is a blood test that is run prior to surgery.  It tests the organ functions,
     blood counts and clotting function of your cat.  The pre-anesthetic blood screening
     is done to assure safety during surgery and the ability to heal following surgery.
     This is often done the day before surgery.


7.  How long do the sutures stay in after my cat's surgery?
     Procedures involving sutures require them to be removed in 14 days following the
     surgery.


8.  Is it a good idea to let my cat have at least one litter?
     No, there is no advantage to letting your cat have one litter.  However, there are
     plenty of advantages to having your cat spayed or neutered.  These advantages
     include decreasing the chances of breast tumors later in life, decreasing the
     chance of cystic ovaries and uterine infections later in life, decreasing the desire
     to roam the neighborhood, decreasing the incidence of prostate cancer later in life,
     helping prevent spraying and marking, and also decreases the surplus of unwanted
     kittens.


9.  Do you board cats?
     Yes, we have boarding space for cats in our luxury condos.  They will have access
     to a play area for exercise while you are away.  If we have not seen your cat, we
     require an exam so that we can get to know your cat and any health issues.  All
     vaccinations must be current.  Call 691-4000 for more information.


10.  What are your Condos like?
      Our Condos have areas for the cat to move around and are large enough that up
      to 3 cats from the same house can share the condo.  They also get access to a large
      play area to stretch and relax.  Owners who have cats on special diets should
      bring the diet with the cat.  Feel free to stop by the hospital for a tour and
      discuss boarding in more detail with our staff.